Independent Campsite Reviews

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We have just come back from this park. It was ok; the caravan was old but it was clean and tidy. I won't recommend for families, as there was rubbish and broken glass around the park. The problem being next door to a 18-30 club which is not mentioned on their web-site. I won't stay here again.

Hi there this is Steve again. I’ve been reading the reviews for this park: just to let you know it’s far from true. We’ve been going for about 13 years every year. Site very clean, caravans clean, nice swimming pool, very good entertainments team.

I found the entertainments manager a right idiot, rude, loud and up himself. The 2007 girls were excellent but the 2008 girls were dreadful, this has sealed the deal on me never going back again...I only went back a second year as I won it free in a raffle...NEVER AGAIN.

I have been going to Trevelgue Holiday Park for the last 4years in October half term also I have been in the summer holidays.

I have found the staff to be extremely helpful, the house keeping team put themselves out to help you and entertainment for children and adults is second to none. The entertainment manager Adam Spedding and his team do an excellent job keeping young and old entertained every night. Their enthusiasm is contagious and you won't find the variety of cabaret artistes at any other venue.

The caravans that I have stayed in have always been spotless.

They must be doing something right as the campsite was bulging at the seams this October and there wasn't an empty caravan on Trevelgue.

Every person that I spoke to was delighted with their holiday and some were booking for October 2009 before they left.

I shall be there next October.

Well done Trevelgue.

Sorry to hear the bad reviews of this park but they're utter crap. I've been visiting this park for about 11 years in October half term. The oldest caravans are about 10 years old but very clean. There are a lot of newer ones. Entertainment good, staff very friendly. Adams is a laugh.

Good points:-campsite was clean.nice area.refuse collections came at least twice in a week during a weeks stay.

Bad points:-was put in 1 bedroom caravan.we were 2 adults & 2 children family. the reception staff dis-organised.could'nt find us a caravan though we were already booked in. Asked for an extra duvet which we never recieved. complained about the fire door-or lack of.no windows opened far enough for any adults to escape.as it only had 1 door, the possibility of being burnt alive was excepytionally high.nothing was done about our concerns.

front door of caravan extremely stiff-also, got locked out of the caravan due to the lock having a mind of it's own.either old lock or spirits run the caravan!!

apart from these negative points enjoyed our cramped break.

Management should listen to all these concerns & complaints though.

Truly dreadful.

The noise from the Smugglers area goes on all night, not to mention drunken, often violent, youths staggering around relieving themselves wherever they fancy.

The caravan that we were in was dirty, cold, smelly and uncared for. Only one burner worked on the cooker and the floor covering in the twin bedroom was wet.

Don't bother to complain - the manager is severely lacking in customer service skills. He was unaware of any problems in the Smugglers area, strange considering that the police were there. He was similarly unsympathetic to damage caused to my vehicle.

What a load of shit. Went with 5 families and each caravan had problems. One of my friend's caravan's carpet was soaked through due to the plumbing (water coming out of the electric socket). Staples keeping the walling together.

When we got there they provided us with a one bedroom caravan for 2 adults and 2 children, we complain and they upgrade us to a 2 bedroomed caravan. This caravan had mould growing next to each window plus the corners of each room. Our boiler was leaking and our carpet was soaking as well. We put up with this caravan due to the first one having shit across the top of the bathroom which the cleaner's didn't clean.

All in all, the caravan park needs a upgrade, paint and daytime entertainment for families with children (due to the english weather). The whole place needs to be visited by the health and safety and let’s see if it remains open due to the poor maintenance in every department.

Told the reception we wanted to talk to the management, their reply was that the management was in a meeting and would not see us. But the manager walked past us and told us to write the complaint in a letter and they will deal with us later. We know of 6 families that went home before their time due to the place being a shit hole.

Highly not recommended for any families, let the 18-30 wreck the place because it wouldn't make much difference.

We have just returned from our holiday at Trevelgue and believe me, never again!!!!! We have two children and took my partner’s parents for a fun family holiday. We originally booked through the sun holiday offer, but we upgraded and extended our holiday for more luxury. What a rip off!! The caravan was filthy. I sat on the settee and fell through it. None of the internal doors shut and handles had fallen off some of them (and they had just been left on the floor) - my partner fixed some of the doors himself!!!! There were 1 inch gaps around all of the bedroom window and the heater in the bedroom did not work!! The gas fire had so much dust on it, it was a hazard!! The carpet was filthy, the kitchen was filthy, need I say more. We paid about £300 for the holiday (with the brochure price being £700 for the same week and same caravan) I wouldn’t have paid £100 if I knew what it was going to be like. Most of the caravans looked in very similar conditions. I would never recommend this camp site to anybody. I will also be informing The Sun Holiday of the condition of the park too.

I stayed at Trevelgue Holiday Campsite with my soon to be husband and young toddler - we had read the reviews prior to our arrival but are not shallow enough to be swayed by them.

When we arrived we were greeted by a very helpful and happy reception team, only too happy to do anything for us and were a total fountain of knowledge!! Credit where credit is due as they certainly get a lot of stick from other guests.

Our caravan was older, but we loved its personality ... just think, if the walls could speak!

The entertainment was top quality - London Palladium quality if you ask us .... in particular 'Adam' who was a delight to chat with! The bar staff were also as fabulous, matching the enthusiasm of the reception team!

Overall - it is a lively site, with a mix of all ages and interests ... It's nice to see in this day and age!

I read the reviews of this campsite the night before I was due to go, and nearly didn't, which is why I am now writing this.

The campsite does look a little tired, but that is the only fault I could find. The staff were lovely, and helpful; the indoor pool was fantastic, clean and well supervised. My caravan was the best I have stayed in.

The site itself was quiet, and I witnessed no yobbish behaviour. The entertainment was great. The shop was well stocked. I would certainly go there again.

I first went to Trevelgue over 30 years ago and have always had a great time. There have been years when as many as five families have travelled down with our touring vans. The last time I went was back in 2004, and yes, once again had a great time, so in August of this year (2009) thought I'd go back with my family and my brother and his family.

The only negative thing I can say about this site is that I thought it looked a little unloved -not dirty. Caravan was fine, only two small problems which were sorted ASAP. Swimming pool is fab, with lifeguard there at all times however there is in age that children are allowed to stay on their own, as there is with all swimming pools due to health and safety reasons.

The one thing I have always loved at this site is the club, the children’s entertainment is excellent as is the adult entertainment. Bar staff and the security staff are very pleasant. This year we met the entertainments manager and his team, and would just like to say what an excellent job they do of keeping you and your children entertained, they also take the time to sit and chat with as many people as possible in between their very busy schedule.

So please, if you are thinking of holidaying at Trevelgue, don't be put off by some of the negative reviews you may have read as in my opinion, overall, the site is fine and we will be holidaying here again.

We came to stay here in august 2009, never again. Booked onto the family campsite as we wanted some peace and quiet!! ha.

There was a group of 8 of us with ages ranging from 25-33.

I have never been to such a horrid place in my life!!! If we had wanted to book onto an 18 to 30's campsite we would have done.

We pitched our tents next to the fence that separates the so called family site with the 18 to 30's and spent the next seven days with no sleep, there where drunken idiots walking among our tents every night, some saying "shall we just get in this tent", very disturbing!! and falling into our tents.

I would strongly recommend that everyone try one of the numerous campsites on offer in Newquay if you want to enjoy your holiday, I could go on more but I would be here all night!!!

The only thing i can say on a positive note is the girl serving behind the bar was very helpful and friendly.

Visited this campsite in August 2009. Read the reviews just prior to going but thought we would give it the benefit of the doubt. Arrived to a smelly caravan where all windows were caked in muck from bird droppings. The inside of the caravan had sticky finger marks everywhere. The loo leaked and raw sewage was going under the caravan which the staff didn't clean up for us and we had to smell it all week. The sink was dirty and two light fitting came down, one in the middle of the night! We had young men singing at 4-5 am every night which kept us awake and the park was littered with litter and dead cigarette ends everywhere. Certainly would not recommend.

I go to Trevelgue every year, I would not go anywhere else.

Yes the caravans are a bit shabby, but you don't spend much time in them other than to sleep.

I go with my 4 kids so we are classed as old yet I am amazed that the 18-30s that go are well behaved, everyone gets on with everyone.

Trevelgue always do last minute offers that is very hard to beat price wise, I would not be able to have a holiday if it wasn't for the special offers.

The beaches at Porth are the best, you never get the crowds like everywhere else.

I will always go to Trevelgue, to me it is the best place ever.

We booked through the Sun holiday promotion as we have been on many of their holidays and have always been happy.

On arrival at the camp we were less than impressed parking was bad made worse by people trying to find their caravans.

The grass outside our van was littered with rubbish and glass.

The van stank of cigarette smoke and damp.

The toilet door was fitted with a very badly fitted lock and another on the outside complete with peep hole!

The oven grill didn’t work which made catering for a young family very difficult.

The fridge was so noisy we had to turn it off just to get some sleep.

The bedroom heater was badly rusted.

The blinds were all broken and the sofa bed sagged in the middle.

We visited the internet cafe which was empty but several of the computers were displaying error messages and the computers that were working were littered with rubbish.

The club was the worst bit of the holiday on entering we were all hit with a stench of stale beer, urine and cigarette smoke.

The club was filthy and run down not a nice place to stay at all!

We feel that we were completely misled about the park which the brochure promotes as a family park no mention of the 18/30 part of the park.

The park was full of drunken youngsters and staff would be more at home in Magaluf or Ibiza.

We left a day early because the kids begged us to.

the company needs to sort itself out family park or 18 / 30 anything goes park!

We were very very disappointed and would never holiday with them again.

We stayed at Trevelgue Holiday Park between the 28th May and the 4th June 2010 with a lovely split screen camper van hired from O'Conners Campers, and with it being the VW & RTTS festival we were asked to park up in a field adjoining the campsite. We erected the awning for the camper van and settled down to enjoy a week in Cornwall...

All went well for the first three days, but on the 4th day, when we arrived back at the field we found that the gates to the field had been locked, and everything in the field had been removed including our awning and some of our personal belongings! Thinking that this had been done in error by Cranstar we asked to see the management to ask for some compensation (the total of the items removed being in the region of £500) but were amazed to find that the director in charge of the site simply refused to accept any liability - stating that if we did not have any hard evidence that Cranstar staff had removed the items they would not compensate us.

The discussion ended up with the same director asking us to leave his office in a very confrontational manner, leaving us to think that he, and Cranstar had very little concern as to the satisfaction of the customer.

We would strongly advise that you do not stay at Trevelgue Holiday Park!

We have been going to Trevelgue with our family for the last 28 years!

We have seen it grow over the years and enjoy all the facilities including a fantastic pool and Club.

All the staff are always very helpful and friendly and the entertainment team are a pleasure. They always make everyone very welcome.

A lot of the caravans are now brand new and very comfortable.

My family are growing up now but I look forward to taking my grandchildren to Trevelgue in future years.

Well done to all of you!

Everyone works so hard to make sure everyone enjoys their stay!